PK Learning & Development

PK Learning & Development

Life at PK Learning & Development Life at PK Learning & Development Life at PK Learning & Development Life at PK Learning & Development Life at PK Learning & Development

Welcome to our Resources. Here you will find a selection of tools, video, references and links on a number of different subjects to support your learning and development. Based on your individual, team or service needs, you can choose and try out relevant resources in relation to what matters to you.

These resources can be insightful in enabling understanding which can support reflection, behaviour change and facilitate an exploration of what you do, and why and how you do it.

















Resources to Support Unpaid Carers

PKAVS Carer hub

PKAVS Young Carers service

Young People- Do you need help?


We are committed to supporting staff with effective supervision to promote leadership and encourage learning and development both personally and professionally.

There was some consultation gathered from supervisee's on their supervision experiences. We have also been working together with those with a supervisory role  to help us design a learning workshop on support and supervision. The design and implementation of this workshop is progressing well and we aim to deliver the first workshop around August/September 2019 so watch this space for more information to follow!

In the meantime you may find the following external links helpful to support staff with supervision: 

SSSC - Step Into Leadership

IRISS - Achieving Effective Supervision



Learning and Development can be found in many shapes and sizes, and although as a partnership Perth and Kinross offers a range of opportunities, there are other possibilities out there for us to explore. You may be looking for a different kind of learning environment, you might want to implement a collaborative idea with the community you work with, or it could be that you have heard about some innovative work being implemented in another country and would like to find out more.

Funding for these ‘out of the ordinary’ opportunities is not always realistic for the organisation to financially support, however because they are recognised as helpful to progression, innovation and improvement there are external funding sources which can provide the means. Please have a look at the different links, which through different application processes, provide people with the opportunity to source funding to support learning and development.

On these websites there are many examples of the amazing work supported, such as the Winston Churchill memorial Fund - 

Kirsten Horsburgh travelled to Australia in 2015 to research strategies aimed at reducing drug-related deaths.

Bryce Evans travelled to Peru in 2014 to learn about community kitchens.

The act of real discovery consists not in finding new lands but in seeing with new eyes. 
- Marcel Proust


Funding Opportunities for the workforce to support learning and development

Kings fund

Skills for care


Scottish Government

Scottish Funding Council

My World of Work

Scottish Enterprise

Shared Care Scotland

Communities and Small Businesses

Innovation portal

Funding Scotland

Foundation Scotland

Scottish Enterprise

Community Funds

Innovation centre


 Digital Skills



World of work is changing

PKC Digital Skills Team

What the Internet is doing to our brain


Reading and Watching


Here you will find some materials we have found interesting, inspiring and have supported us to take action, you might like them too...



Ted Talk - Simon Sinek: Why good leaders make you feel safe

Ted Talk - Simon Sinek: How great leaders inspire action

Conversation - Simon Sinek - Milennials

 Roselinde Torres on What it takes to be a great leader

David Marquet - "What is Leadership?"

Stanley McChrystal - Listen, learn .... then lead


IRISS - What does good leadership look like?

 Leadership and Management for the Public Sector


Service Design


Christian Bason (a former public servant) talking about ‘Co creating a better society’

Co Brown – Design Thinking – Maximizing your students’ creative talent

Tim Brown – Designer – Co Founder of IDEO Talking about design thinking

Tim Brown urged designers to think big

Giovanni Corazza’s TEDx Talk on Creative Thinking – how to get out of the box and generate ideas.

Birgit Mager, What is Service Design? (Köln International School of Design)

Tina Seelig - A crash course in creativity

The Story of Codesign by Think Public

 Tom Wujec on Problem Solving 



Lucy Kimbell - Social Design methods

Design: Master of design for services

Design Council

John Seddon: Service Design books

Service Design - SCVO




Author Roman Krznaric - The Power of Outrospection

Roman Krznaric – Talking about Outrospection/Empathy




 Chimamanda Adiche – The Danger of a Single Story 

Cormac Russell on the value of stories and his technique to tell them


 Personalities and Behaviours


Brene Brown - The power of vulnerability

Susan Cain’s TED Talk on The Power of Introverts


Improvement and Innovation


Ted Talk - Jos de Blok: Healthcare, humanity above bureaucracy 

Harvard Business School. Inquiry and Innovation

 D Reilly, Healing in the age of science



Paul Bate, Glenn Robert: Bringing user experience to healthcare improvement

 Hamilton, David (2016) Using Science to Inspire David Hamilton

 Lucas (2015) Getting The Improvement Habit

Syed, M (2015) Viewpoint: How creativity is helped by failure. BBC. BBC News magazine

Henley, P (2015) Would citizens’ assemblies work? BBC. BBC News- England- Hampshire

 New perspectives, New Opportunities

  Long term Condition Alliance Scotland. (2008). Guan Yersel: The self management strategy for Long Term Conditions in Scotland. Scotland Gov- Gaun Yersel

NESTA DIY Toolkit:

Speaking up/Public speaking

Julien Treasure - How to speak so that people listen

  Ted Talk - Adam Galinsky: How to Speak Up for Yourself

 Social Services Knowledge Scotland (SSKS)

SSKS is a website and digital library dedicated to the social services sector.

CLICK HERE to find high-quality materials like e-books and e-journals to help inform your research and practice


 Reflection and single and double loop learning

Learning, reflection, change

Theories of Action - double loop learning

Journal of Leadership



Iriss is a charitable company that promotes positive outcomes for the people who use Scotland's social services, by enhancing the capacity and capability of the social services workforce, to access and make use of knowledge and research for service innovation and improvement.

Iriss uses three approaches in the work that they do:

  • We inform - create conditions for effective information sharing
  • We translate and facilitate - support individuals and groups to make use of evidence
  • We co-create - work with communities to test out ideas and create conditions for embedding change

CLICK HERE to be taken to the Iriss website or have a look below for some specific reading/watching material you might find interesting and inspiring!


Iriss Insights are a wide variety of topics discussed in these evidence summaries including Achieving effective supervision, Prison leavers and homelessness,  Peer support roles in mental health services and Extending the housing options for older people. 

They outline the evidence and discuss the potential implications for the social services.

Why not check them out!

Useful Links


Care Inspectorate


NHS Health Scotland

Social Services Knowledge Scotland (SSKS)

National Social Services Search


Chartered Institute of Housing (CiH)

Perth UHI

Dundee Uni

Stirling Uni

Glasgow Uni

Open University

Quality Assurance

Equal partners in care

PKAVS Mental Health and Wellbeing Hub

Easy Manual Handling



What’s it about?

The Easy Manual Handling website is a user friendly resource for people to access, share and support or be supported in Perth and Kinross.

Looking for information to support the people your support or loved ones can be a challenging experience, however the Easy Manual Handling Website is filled with lots of easy to understand information, guidance and videos it aims to support your journey through manual handling and is available to you day and night.

Please click the link below to the Easy Manual Handling Website:

Easy Manual Handling 



Wellbeing Centre

Funding streams

Helpline poster

Scottish Welfare fund

Sports Heritage Scotland



Eligibility Criteria

What does the Eligibility Criteria mean to you?

How do you use the Eligibility Criteria?

How does the Eligibility Criteria support your practice?


Please click below for the Eligibility Map 

Eligibility Criteria


Eligibility Criteria Guidance 

The Eligibility Criteria was devised by the Scottish Government and  adopted by PKC in 2010. 

The Eligibility Criteria is an essential part of understanding the individual needs of people, therefore we need to know how to use it.

There are four levels within the Eligibility Criteria. The criteria levels are broken into Critical, Substantial, Moderate and Low.

Critical- This level would be applied if it was deemed that the risk level for the client/carer required a response the same day or next day. If there was no response there would be a likelihood of serious injury/impact on health/admission into hospital/death. There is also a high risk of carer breakdown which may have an impact which would lead to them being unable to provide support to the cared for person, including hospital admission. Work to be completed on duty same day, or passed to Assistant Team Leader (ATL) or Team Leader (TL) for screening and allocation (critical). Discussion needs to take place with relevant ATL/TL prior to passing the case on. 

Substantial- This level would be applied if it was deemed that a further deterioration would occur without support which could result in hospital admission, risk of injury/impact on health or carer breakdown. However care does not need to be provided immediately, but within a 1-2 week period. The information to be gathered on duty which gives a clear understanding of the level of need, which will help prioritise when passed for allocation. This would then be passed through to the ATL/TL for allocation.

Moderate- This level would be applied where it was deemed that client/carer is managing, but would benefit from some supports to improve quality of life. This may relate to small OT equipment, social isolation, showering etc. Supports required can often be met by informal supports, 3rd sector, and family or community resources. Signposting is an essential part of the screening process. However if suitable provision can-not be sourced via the previous suggestions then an assessment for more formal supports may be of benefit. Information within the contact should reflect the options considered and the reasons for passing for screening and allocation. This would then be passed through to the ATL/TL for allocation.

Low- This level would be applied where the risk of deterioration is very low, and the client/carer is managing well. This is often in relation to client/carers phoning in looking for advice. It maybe that people are looking for information about future care needs, such as moving on from home into supported accommodation. Other agencies are best able to support these individuals and signposting is offered. No further action from these contacts would be the outcome as Perth and Kinross do not provide a service to this level.

Assessment and review should be done in conjunction with the eligibility criteria.


Useful Documents

A guide to Eligibility Leaflet

Scottish Government - National Eligibility Criteria


Personalisation and Self Directed Support

The Perth and Kinross Self Directed Support team provide in house support for clients, families, private sector, health and social care partnership and the 3rd sector,  across all ages and client groups.

This is done through 1 to 1 conversations and group sessions with clients and families, groups and new and existing workers, as well as on going support with locality teams to promote personalisation through the SDS process, to enable choice, flexibility and control.

The Self Directed Support Team and the Learning and Development team work in partnership, striving to continually meet the personal learning needs of individuals and teams by being responsive and exploring personalisation and SDS across all localities.

Personalisation and SDS Guide

Personalisation Leaflet 


What do you do with your DOO?

So what do you do with your DOO morning? We would love to hear what you get up to,  we are also really interested to hear how the Learning and Development team can support you in your learning on DOO mornings. So please get in touch if you need to speak with a member of the team about your needs.

Contact us on 07557 087343 or email on



Learning and Development Scoping form

 L&D Scoping Form