PK Learning & Development

PK Learning & Development

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 * Please note this page is under construction. We will continue to add and review the content based on feedback, so please continue to visit the page to see further developments to support your learning*

This page is dedicated to personalisation, this can have many terms such as person centredness, person focussed, whole person approach. However this is about people being at the heart of what we do and how we do it. 



One of the greatest gifts we have is the power of choice

Henry Ammar


Choice is the bedrock of personalisation

Simon Community Scotland


Here you will find a range of learning resources, including video, audio, images and written content to support your personal and professional development. 

You can use them to support your personal learning as well as within team or group learning spaces.

To help you navigate your way through this learning, please use the following questions for your reflection, consideration and discussion. You can document this as part of your record of learning and use within your supervision and development discussions.


- What does this make you think about?

- How do you feel after watching/listening/reading this?

- Why do you think this has provoked these thoughts and feelings?

- What has this reaffirmed for you about how you work?

- What does this mean in relation to how you work right now?

- Is there anything you want to change about how you work now?

- If you want to change something, what do you need to do now?

- Is there anything else that is emerging for you from your learning right now?



The Social Care Institute for Excellence (SCiE) have produced the video below to support us to think about "What is personalisation" The video can be used by you as an individual or to support a team/group discussion, to challenge, inform and support your development and work. 

Time to watch - 5 mins. Remember you can stop, pause and take notes as you wish.


This is another video from The Scottish Institute for Excellence (SCIE). This is called 'Personalisation for someone with a physical disability'. This video is 7.5 minutes long and can be used to support individual and team/group learning. Please remember you can stop/pause and take notes as you wish, you can also use the prompt questions in the green text box above to support your learning experience.




This video is by Helen Sanderson who talks about the Outcome sequence and the support sequence designed to support practitioners to think about outcomes and how to creatively meet them. It will take you just under 8 minutes to watch.




You will  find a range of literature on personalisation here.

This article is 'Values, and Principles underpinning Personal Outcomes approach' from  the 'Personal Outcomes Network', you can find a link to their website below in the 'Further resources 'section.

This article will take 20 - 30 minutes to read, please stop/pause and take notes as you wish.

You can use this for private study/personal development or share with your team or a peer group, and then meet to discuss. Please note that you can use the questions in the green text box above to support/prompt your reflection and conversation.


personal outcomes values and principles paper may16.pdf




You will find content here to listen to on personalisation

 This podcast is a discussion on 'Personalisation: What is it? and  was recorded by the Institute of Research and Innovation for Social Services, IRISS FM.

This Podcast lasts just under 22 minutes. You can listen to this on your own or get together and listen with your team or an interested group to prompt a conversation.

 You can also use the questions in the green text box to provoke thought or discussion as required.




Case Studies

You will find Case Studies in relation to personalisation here.

Please use the case studies to support, inform and challenge your understanding, practice and collaboration in relation to personalisation.

Have a look at this case study, our work is personal

This is something you can use as a learning tool on your own, or you can share with other and use it to prompt a conversation. The case study will take between 10 - 15 minutes to read and you can use the questions in the green text box to support your reflection or conversation as required.

Facilitated sessions and conversations

We really can't wait to facilitate conversations and host sessions with you face to face again, however until it is safe to do that we can offer support virtually. If you would like to connect with us about this, please contact us.

 The Thistle Foundation offer a range of learning to enable development in person centred approaches to care and support Learning - The Thistle Foundation

 Further Resources

SSSC Resources on Personal Outcomes

IRISS Resources on Personal Outcomes

Self Directed Support Scotland

PKC Self Directed Support Module

Social Care - Self-directed support: National Framework - Learning review, including The Social Care (Self-directed Support) (Scotland) Act 2013

Talking points - Personal Outcomes Approach, a guide for organisations. This is a lengthy but very useful and in depth 73 page document that will take a few hours to read, please give yourself time and do take notes if this helps you.

Caring for Care is a training provider that explores the meaning of Complex Care and how they can support with specific learning and training on Complex Care.

The National Institute for Health and Care Excellence have produced this 173 page draft guidance for Social care of older people with complex care needs and multiple long term conditions.

The Scottish Social Services Council (SSSC) have created an enhanced practice resource for social workers and other professionals which you can access here.

The International Foundation for Integrated Care (IFIC) have published their Leadership paper called "Realising the true value of integrated care, beyond Covid 19"