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Exploring what matters

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Don't Just Ask "What's the Matter?" Ask "What Matters to You?"

From "What Matters To You": The ‘What matters to you?’ question can be asked in many different ways.

 

For example:

  • “What are the things that are important to you at the moment?”
  • “What are some of the things you would you like to achieve as a result of this support?”
  • “When you have a good day, what are the things that make it good?”

 

This type of approach can help you in a number of ways. First and foremost it helps to establish a relationship, but it also helps you to understand the person in the context of their own life and the things that are most important to them. With this crucial insight you are in a much better position to work with the person to find the best way forward for them.

 

Asking "what matters?" is central to person-centred care. Please take some time to view this great video on person-centred care from The Health Foundation:

 

 

The Health Foundation also provide and excellent guide exploring what everyone should know about person-centred care:

 

The Health Foundation: Person-centred care made simple 

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